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Launch Url on Incoming Call
We are looking to have Microsoft teams search our CRM when a customer calls in. Ringcentral does this, is there a way to customize this in teams? https://www.google.com/url?sa=t&rct=j&q=&esrc=s&sour...
Carlojf Agrimgrover ReidTattersall this feature showed up in Teams Admin Center today, looks like its still in preview and I haven´t tested it yet but I think this is what you looking for.
Teams Admin Center --> Voice --> Calling Policies
Edit: I testet the feature and I doesn´t work. PS shows that it is actually not GA.
There 3rd party applications like Luware Nimbus Assistant which can provide a similar features
https://help.luware.com/nimbus/latest/usage-of-nimbus/assistant
I've used this TeamsWizard plugin; it's a system tray app.
MSI package, can use your own CMD file and a folder of WAV files, to play different sounds based on the caller. Can also launch a URL given a call to a matching number is answered (intercom with a webcam?)...
great solution... I even packaged my own MST to automate things further.
MSI package, can use your own CMD file and a folder of WAV files, to play different sounds based on the caller. Can also launch a URL given a call to a matching number is answered (intercom with a webcam?)...
great solution... I even packaged my own MST to automate things further.
sjackson0109 we're looking for an org-wide solution that works on Windows and Mac. Seems like this should be a first-party option from MS.
- I also have similar problem
