Forum Discussion
Joining a call from a link via the app
Hi, I'm having an issue with joining meetings from a link. Instead of a meeting request, some of the calls I'm asked to join come via a link that's been forwarded to me. When I click the "click here ...
Any chance you're on a Mac? What troubleshooting have you tried so far? I would probably start by reinstalling the desktop app. If that doesn't help do some manual removal of every location described here and then reinstall https://docs.microsoft.com/en-us/microsoftteams/get-clients
~/Library/Application Support/Microsoft/Teams/ (Mac)
~/Library/Application Support/Microsoft/Teams/ (Mac)
Thanks for your reply! I'm on Windows actually. Have tried uninstall and reinstall but not good.
- Ah, ok. Try wiping all content here and install again.
https://docs.microsoft.com/en-us/microsoftteams/get-clients#windows
While you're at it remove all browser cache as well.