Forum Discussion

Ting_Jun_Deng's avatar
Ting_Jun_Deng
Copper Contributor
Aug 04, 2020

it looks like your network configuration is preventing us from making your call

I cant seem to connect to my teams call for class. It was working fine for an hr and half and then i got disconnected randomly. Everytime i try to rejoin i keep getting this msg. Ive tried on different computers but the same thing keeps happening

Administrator
calling
meetings
microsoft teams

2 Replies

  • adam deltinger's avatar
    adam deltinger
    MVP
    Aug 05, 2020
    Is this only happening to you? Where are you connecting from? Can you try another connection? Also try another teams client like web/mobile.

    Adam
    • Ting_Jun_Deng's avatar
      Ting_Jun_Deng
      Copper Contributor
      Aug 05, 2020

      adam deltinger  the meeting is being hosted in Melbourne, australia. Im connecting from Auckland New Zealand. It seems to be only me that has this problem. Every other 19 person in the class is having no issues, Ive tried calling from other devices but it hasnt helped. It was fine for 1hr and half into the meeting until it disconnected me and i couldnt rejoin