Forum Discussion
Moataz_Abdelfattah
Dec 05, 2020Copper Contributor
"Include computer sound" keeps turning off
Since October and while sharing my presentations on MS Teams, I used the "include computer sound" function and everything was working perfectly. Recently, this function was disabled and when trying t...
PeterRising
Dec 05, 2020MVP
Hi, do I understand correctly that you are trying to disable the share content panel, yet retain the share computer audio function? If so, you cannot have one without the other.
Or have I misunderstood what you are trying to do?
Martin_imco
Sep 30, 2021Copper Contributor
I have exactly the same issue. The include 'computer sound' radio select button just will not stay selected once the panel is closed. You select it start presenting and you find no one can hear the audio. Everything has been updated and all other things are functioning normally. Any ideas, anyone! I took it to the Tech dept at work tested it, and even after trying their suggestions it's still not working.
- mcmillmmOct 08, 2021Copper Contributor
Martin_imco I have the same problem. I use PPT in my virtual classes and a few of the slides include embedded videos. When I share the PPT presentation in Teams, I always click "include computer audio." Up until a couple of weeks ago, that always worked great; however, just recently we noticed some Teams updates and now every time I move to a slide containing a video, include audio button turns itself off.
I now have to "unshare" my screen or window, then share again, reselecting the "include computer audio" before EVERY slide with a video, even when I stay on the PPT presentation and simply advance slides.
I do mute myself before I advance to the video slides to prevent distracting sound/feedback; could this be causing the computer audio button to keep turning itself off? I never had this issue until a few weeks ago after we noticed the recent changes/updates in Teams.