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Cristian Vergara's avatar
Cristian Vergara
Brass Contributor
Mar 26, 2020
Solved

How to permanently delete chat conversation after scheduled meeting concludes

Hey community

Quick question for you, we are looking to automatically delete all the messages inside the chat conversation once a scheduled meeting concludes.

I tried to create a retention policy to delete the messages older than 1 day, this worked only for conversations inside channels and not for chat messages inside scheduled meetings.

Do you know if there's a way to achieve this desired behavior?.

Thanks in advance for any contributions.

  • escupham's avatar
    escupham
    Mar 27, 2020

    I'm not aware of a way to delete immediately via the retention policies.  I think the lowest is just one day.  

  • Bill_Trinklein's avatar
    Bill_Trinklein
    Copper Contributor

    Cristian Vergara 

     

    If I am addressing your question correctly, I typically "Leave" the conversation, then "Hide" it.  When I do that, the conversation goes away, past, present, and future.

  • escupham's avatar
    escupham
    Steel Contributor

    Hi Crisitan - There are two different location types you can apply retention to:

     

    1. Teams Channel Messages

    2. Teams Chat

     

    In my testing, setting a retention on Teams Chat also applies to chat in meetings, unless the meeting took place within a channel.  

    • Cristian Vergara's avatar
      Cristian Vergara
      Brass Contributor

      Hi escupham 
      Thanks for the reply, yes I've created a retention policy and activated both options.

      However scheduled meetings are not affected by this policy, and this is exactly what the customer would like to do. Usually this scheduled meetings are with external and/or guest participants.

      The customer would like to have all chat messages automatically deleted upon the meeting ends. 

      At this moment doesn't seem to be possible right?

      • escupham's avatar
        escupham
        Steel Contributor

        I'm not aware of a way to delete immediately via the retention policies.  I think the lowest is just one day.  

  • Cristian Vergara Can you explain why you want to do this? 

    The meeting conversation chat is linked to the meeting. This to go back if you need some information what was discussed during the meeting. 

     

    I know there are retention policies, 1 for teams and channels and the other one is for chat messages (users). But not sure if they work on Meetings as well... 

    • Cristian Vergara's avatar
      Cristian Vergara
      Brass Contributor

      Hi Mitchell Bakker 
      I appreciate the reply, we have a customer with strict security requirements and they need that all chat messages are automatically deleted after the meeting ends.
      I've created the following retention policy:

       



      However this works only for meetings inside channels, chat conversations inside scheduled meeting with external participants are not affected by this policy.

      Any idea, how can we achieve this?

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