Forum Discussion
How to Disconnect a Call made to 3rd Party during a live call
Hi Everyone - I have a calling scenario question that I'm hoping someone may know the answer to.
Let's say that I'm on a live Teams call with another user (a one-on-one call let's say) and I try to add another user to the call. I'll select the user and then call them. Now let's say the person is not available to pick up and I want to therefore hang up the call for that 3rd person (but keep the one-on-one call active).
I currently do not see an option to do this. Instead the call to the 3rd person just rings and rings. Also, I noticed that the 3rd person's voicemail greeting does not kick on.
Does anyone know how to manually disconnect a call made to this 3rd person? (if possible) Thanks!
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
