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James_Roper's avatar
James_Roper
Copper Contributor
Jun 16, 2021

How to disable incoming call notifications for just the Windows App

Our execute assistant would like to disable incoming call notifications from her Teams App for Windows at her Desktop. She has a Desktop Phone and a mobile phone. She gets many calls a day, and when all three ring all at once, it is too much. Her Desktop phone is just fine and she does not want her computer to also ring and give her a popup notification of an incoming call. Because of this, she keeps Teams closed on her computer, and this is disrupting our rollout for the organization. 

 

James 

5 Replies

  • jkleach's avatar
    jkleach
    Copper Contributor

    James_Roper by any chance have you figured out how to do this? We're trying to do the exact same thing and the feature doesn't appear to be available. Thanks

  • Hi James_Roper.  For sure she can disable notifications in the settings of her mobile phone app.  Not sure about disabling the computer if the desktop app phone is ringing.   Here's a place to start with the phone (iOS or Android): https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d#:~:text=How%20to%20Turn%20Off%20Notifications%20on%20Microsoft%20Teams,will%20mute%20notifications%20until%20you%20...%20See%20More.

    • James_Roper's avatar
      James_Roper
      Copper Contributor

      ThereseSolimeno Actually - she wants to disable it on her mobile phone, and the Windows App. She only wants her physical phone to ring. 

      • ThereseSolimeno's avatar
        ThereseSolimeno
        Former Employee

        Hi again James_Roper   Then she should be able to turn off certain notifications by clicking on her photo and managing notifications in Teams or at the Windows level - see this unverified resource for that.  https://www.addictivetips.com/web-conferencing/how-to-turn-off-microsoft-teams-notifications/#:~:text=1%20Open%20the%20Settings%20app%20with%20the%20Win%2BI,actions.%204%20Turn%20the%20Microsoft%20Teams%20switch%20off.

         

        Anyone else have a better suggestion?

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