Forum Discussion
How to convince customer while they are not ready for Teams adoption?
Hello, I was wondering if you could help me for the following scenario: Customer is using their own legacy application for the chat that they are very comfortable with and they are not ready ...
Dave8465 Pursue another customer.
The benefit of Teams is best stated as being one unified tool for every conversation, meeting, file, tasks, apps etc. that is auto-filed, everything is in the relevant Team on any device. In general other tools tend to do just one thing, and their users will be switching tool and losing context as they work.
I would imagine this is the opinion of some particular person in their organisation, who might have a vested interest having defined the existing system, what do the real users think of it? Come back and try again when they leave.