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StephaneBouillon's avatar
StephaneBouillon
Copper Contributor
Feb 01, 2022

How to configure a Teams Auto Attendant/Call Queue post call cooldown period ?

Hi,

When setting up an auto attendant and/or call queue, is it possible to configure a period after the call that an agent stays unavailable so that he can finish the call registration follow-up work before being assigned/accepting another call ?

 

Stephane

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