Forum Discussion
How to configure a Teams Auto Attendant/Call Queue post call cooldown period ?
Hi,
When setting up an auto attendant and/or call queue, is it possible to configure a period after the call that an agent stays unavailable so that he can finish the call registration follow-up work before being assigned/accepting another call ?
Stephane
- This would be a really useful feature!
I've just posted this feedback about MS Teams call queues too. - this indeed would be a cool feature.
