Forum Discussion
Tackleberry
Sep 01, 2021Copper Contributor
How do I "empty the recycling bin" in Teams? Out of disk space error
When I go into Teams and click on the Files icon on the left side of the screen, I have three options. Two options are under Views: Microsoft Teams and Downloads. One option is under Cloud Storage:...
Tackleberry
Sep 01, 2021Copper Contributor
When you delete a file under the 'OneDrive' view, it will be removed from your online OneDrive, which will then eventually sync this with the OneDrive app installed on your device.
I appreciate the help, but as I mentioned, the files I add to OneDrive in Teams are definitely not part of the OneDrive website or in the OneDrive folders in Windows Explorer. I don't know where they are being added, but definitely not anywhere that I can find outside of Teams. I think if I find out where they are being stored, that is where I will find the recycling bin that I can empty.
If it helps, the Microsoft account that I use to login to my computer is different than the Microsoft account that I use to log into Teams. I make sure that the login that I use for Teams is the same login that I use for the OneDrive website. But even then, the files I've uploaded to OneDrive in Teams are 100% not on the OneDrive website. I mentioned this before, but I do not have a single file uploaded to the OneDrive website for that account, but I have plenty of files I've uploaded to that same account in Microsoft Teams. I simply have no idea where Teams is storing the files I upload to OneDrive within Teams .
pvanberlo
Sep 01, 2021Steel Contributor
Tackleberry I suspect the account thing you mentioned may be cause of confusion. When you add a file in Teams in the OneDrive section of the Files app, and then click on 'Open in OneDrive' where does it take you? Alternatively, if you select a file in the same view and click on the More options (three dots) menu and select 'Copy link', and then 'OneDrive', it should show you the actual tenant and location of the OneDrive you just put that file in.
- TackleberrySep 01, 2021Copper ContributorI think I figured out the problem. It wasn't syncing with OneDrive. I had to click on the Sync button which then created a OneDrive folder on my computer where I could easily add or remove files. At least I now know where the files are being stored and I can manipulate them outside of Teams. Hopefully this will fix my issue with it giving me out of space errors, but that is yet to be determined.
Thanks for your help.