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PhilHesketh's avatar
PhilHesketh
Copper Contributor
Apr 28, 2020
Solved

Hide email addresses in invite to external users

Hi,

 

I send an invite via Teams Calendar to two individuals who are external to my organisation.

 

The invitation they both receive shows the email addresses of all the invitees.

 

Is there a way to prevent this? 

 

Thanks

  • PhilHesketh

    Hi,

    Probably the simplest way to do this is to create the meeting in Outlook as a Teams meeting. This inserts a unique hyperlink in the calendar event ('Join Microsoft Teams Meeting'). Then you can send copy and paste the link into separate emails to the external and internal people or send one email with them all in the Bcc field.

     

    The other way of doing it is to create the meeting in Outlook as a Teams meeting with just one of the attendees, it doesn't matter who. Send the invite as you normally would, then reopen the calendar event and click the Forward button (Ctrl+F). Enter the next attendee's email in the To field, but be sure to delete text in the email/calendar invite that details previous invite (this is the text beneath '-----Original Appointment-----'). Leave the message text that you want this attendee to see, along with the unique 'Join Microsoft Teams Meeting' hyperlink. Then repeat this for each attendee.

     

    I've tested this last method with 3 separate private email accounts (hotmail, outlook and gmail) and neither one can see any of the other attendee's information either in the email they receive or the calendar event itself.

     

    Hope that helps - please let me know.

18 Replies

  • calsend's avatar
    calsend
    Copper Contributor

    You could create separate calendar invites for each attendee that are near identical other than the recipient email address being different. This will ensure each person gets a calendar invite without being able to see anyone else's email address. Because it's a proper ics file it will be added to their calendar. Adding external emails to the resources field is not a full proof solution because if someone clicks reply all the email addresses will become visible. Alternatively, you could use Salepager to send BCC Outlook calendar invites that hide attendee emails from each recipient.

  • HannahH2020's avatar
    HannahH2020
    Copper Contributor

    PhilHesketh 

    We've had issues with this and it's been trial and error.

     

    Creating a Teams invite and adding external emails to the 'resources' field will blind copy them but if they 'reply all' they will see each others' email addresses. We also had instances where email addresses showed inside the meeting in the participants panel - so we moved away from this.

     

    We now create a Teams invite - invite only internal people, copy the 'join meeting' hyperlink and send this out in separate messages to the external guests. This makes them anonymous attendees and means their personal details are not associated with the Teams meeting. 

    However, if an external guest has a Teams account when they join the meeting the email associated with their Teams account will show inside the meeting.

    If they don't have a Teams account - they join via browser and are given an option to enter their name - whatever they enter shows to others, so we advise using just first names.

     

    I'm still looking into a workaround for hiding personal details of those with a Teams account. 

    Microsoft Teams just wasn't designed for confidential use!

    • jackwillrawl's avatar
      jackwillrawl
      Icon for Microsoft rankMicrosoft

      HannahH2020 

       

      Just wondering if there is a solution for hiding the email address of individuals who do join a teams call from an external organisation?

      • You can use Outlook on the web to schedule a Teams meeting with the option ”hide attendee list”. But that will only prevent the ”hiding” until the meeting begins. Unless the invitees simply join as anonymous users, not being signed in anywhere, just clicking on a meeting link in a browser.
  • leerogers's avatar
    leerogers
    Copper Contributor

    PhilHesketh

    Hi,

    Probably the simplest way to do this is to create the meeting in Outlook as a Teams meeting. This inserts a unique hyperlink in the calendar event ('Join Microsoft Teams Meeting'). Then you can send copy and paste the link into separate emails to the external and internal people or send one email with them all in the Bcc field.

     

    The other way of doing it is to create the meeting in Outlook as a Teams meeting with just one of the attendees, it doesn't matter who. Send the invite as you normally would, then reopen the calendar event and click the Forward button (Ctrl+F). Enter the next attendee's email in the To field, but be sure to delete text in the email/calendar invite that details previous invite (this is the text beneath '-----Original Appointment-----'). Leave the message text that you want this attendee to see, along with the unique 'Join Microsoft Teams Meeting' hyperlink. Then repeat this for each attendee.

     

    I've tested this last method with 3 separate private email accounts (hotmail, outlook and gmail) and neither one can see any of the other attendee's information either in the email they receive or the calendar event itself.

     

    Hope that helps - please let me know.

    • Sonukumar0004's avatar
      Sonukumar0004
      Copper Contributor

      leerogers 

       

      I tried 3rd option to forward the invitation which I received one by one to external users but they in calendar they are still able to see all emails I have. Invited. Does anyone have solution for this ?

      • leerogers's avatar
        leerogers
        Copper Contributor

        Sonukumar0004 no, this isn't possible currently. It sounds like the best thing for you might be to use the first option I described above; create the teams meeting with an internal user and simply email the unique 'Click here to join the meeting' hyperlink to your additional external attendees separately, along with the meeting details.

        They won't receive a calendar invite though unfortunately and you'll need to advise them they shouldn't be logged into Microsoft on their browser, if they wish to remain anonymous to the other attendees.

        The external.attendees will then have the option to enter a name when they join the meeting. Hope that helps

    • CB832022's avatar
      CB832022
      Copper Contributor

      leerogers  Except this method does not add it to the recipients calendar, they would need to put a reminder in there calendar, plus copy & pasting the link make sit inactive. 

  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor

    Hi PhilHesketh ,

     

    I can think of one way around it, 

     

    Create the meeting in Outlook as a Teams meeting, just add those external users in. Send it. Then add all the internal users. The copy of the meeting those 2 external users have will only show each other. 

     

    Be wary of updating the meeting, when you do that all invitees will be shown. 

     

     

     

     

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