Forum Discussion
Green Blocky Glitch on Shared Screen in New Teams Meeting
This is affecting our fleet of Lenovo X1 Gen 11-12. Opened a case with Lenovo. Seems to be a known issue.
According to our Lenovo rep this is their response:
"The internal screen is flickering or has artifacts when HDR is turned on in Windows 11 24H2 when Intel Graphics Driver 32.0.101.5972 is installed. Please see below.
Product Engineering has greenlit the use of Intel driver 32.0.101.6734 (WHQL certified)"
https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fdownload%2F785597%2Fintel-arc-iris-xe-graphics-windows.exe&data=05%7C02%7CNISHANT%40ADDITION.COM%7Cb4a6483e50a74532e25c08dd8da76205%7C6d10a8053734454c884e313c5b002e71%7C1%7C0%7C638822472273199822%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C4000%7C%7C%7C&sdata=TrU4UAViA4OXt3%2FQ3RZI04ivPFvTNZumWGpquSIJXts%3D&reserved=0
Installed it and awaiting confirmation from the users.
Did you ever get confirmation that this solved the issue?
The newest Intel drivers do solve the issue. I had a support ticket with HP and they didn't exactly sound particularly reassuring that they knew what was wrong so wouldn't be suprised if the issue comes back at some point.
Appreciate that, will try those drivers next.
We were able to work around the issue by disabling hardware acceleration in chrome, it seems to be a known bug with specific Intel cpus. We were directed to do so by Lenovo.
Hi,
We have solved the issue update the intel video driver. The OEM driver at Lenovo were behind of those of intel. Intel brings almost every month new drivers. You need 32.0.101.6559 or above. That helped us to resolve the problem.
