Green Blocky Glitch on Shared Screen in New Teams Meeting

I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled a...

Administrator

IT Pro

Copper Contributor

Feb 24, 2025

Hello Microsoft Community,

We recently helped a client who was experiencing screen sharing issues, their laptop has a Ultra 7 165U Intel CPU. After investigating, we found that updating the graphics driver directly from Intel’s website rather than through the laptop manufacturer or Windows update, resolved the problem.

Driver: https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html?wapkw=ultra%207%20165u

Once the driver was installed and the computer was restarted, the issue was no longer present.

Hope this helps!

Best regards,

PC Mechanix Inc.

ITmaestro2024

Copper Contributor

Feb 24, 2025

Which version of the driver did you update to?

Thanks!