Give Control of your Screen

Hi everyone hope your all keeping safe, well and sane!!

I have had the occasion to be in on line training sessions as a Teams meeting when the organiser can't Give Control to certain members of the meeting.

|All are external attendee's who have joined through web browser. Most are absolutely fine and it works ok, you do get the odd session where you can't give control to 1 or 2 attendees. In a small session today no one was able to be given control which is frustrating for the trainer and me, as we don't know why??? 

Our organisation has Teams deployed to 3K + employees  and we now have to deliver interactive training through Teams meetings to guests outside the organisation who access through web browser, this issue is affecting a small number of those guests.

Thank you in advance TechCommunity folk.

Regards

Gerard