Forum Discussion
prakashx86
Mar 18, 2025Copper Contributor
Externally and Internally Call Divert
Hello Experts, Do I need to use Auto Attendant or any Call. Routing , If you can advise how to configure below in MS Teams Admin center. 1. If some one calls from Externally to my Teams Number t...
- Apr 18, 2025
Hi,
I am unsure how your Calling Policy is configured. But there is a policy that needs to be enabled that allows you to separate your external PSTN Calls vs internal calls and route the calls according.Below is the screen shot from my tenant configuration which needs to be enabled to route the calls as per your requirements.
With Regards,
Satish
Apr 18, 2025
Hi,
I am unsure how your Calling Policy is configured. But there is a policy that needs to be enabled that allows you to separate your external PSTN Calls vs internal calls and route the calls according.
Below is the screen shot from my tenant configuration which needs to be enabled to route the calls as per your requirements.
With Regards,
Satish