Forum Discussion
External contact have upgraded to "Teams Only" mode but still show up as a SfB contact
- Apr 02, 2020It can take well over 2; hours for everything to settle in! Give it some more time
simon_bedsys We're having the exact same issue. Did you find a solution?
byoung210In the customers tenant they were running in teams only mode with no restrictions but I still got this dual dialogue. Skype / Teams the only way I solved it was I had to physically sign out of my teams client and back in again and then it resolved, closing / opening wasn't enough I needed to do a full sign out / sign in. Let me know / others if that worked. The issue was also not at the customers end it was on my client.
- byoung210Jul 09, 2020Copper Contributor
Bradley1610 I tried signing out of the client and signing back in. The issue persists. Tried twice even.
- Mangold42Aug 20, 2020Copper Contributor
hi all, same for us, an external tenant was changed from island mode to teamsonly, but in our Teams Client every contact is still shown as skype user and the presence status doesn't work anymore. Federations setting was checked.
Logout and login again didn't change anything.
Any ideas?
regards
Georg
- ParLinderothAug 20, 2020Iron ContributorI believe you need to add the contact again to get a new "message thread". The old message thread can be hidden.