Forum Discussion
simon_bedsys
Apr 02, 2020Copper Contributor
External contact have upgraded to "Teams Only" mode but still show up as a SfB contact
One of our customers have recently changed their Coexistence mode to "Teams Only" after using Teams for some while in Island mode. But in my Teams chat client the contacts still shows the Skype logo ...
- Apr 02, 2020It can take well over 2; hours for everything to settle in! Give it some more time
Apr 02, 2020
when was this user upgraded?
- simon_bedsysApr 02, 2020Copper Contributor
adam deltinger This user was upgraded yesterday. Both me and the external user have a chat window were the contact is without the Skype-symbol but it is disabled and showing "Due to org policy changes, some chat and calling features are no longer available. Continue your conversation here." Clicking the last sentence sends ut back to the old conversation with the Skype-logo.
- Apr 02, 2020It can take well over 2; hours for everything to settle in! Give it some more time
- simon_bedsysApr 02, 2020Copper ContributorWill try to do that, but what is supposed to happen with the external contact showing the Skype-logo? Even when searching for the external contact again it just pops right back to the old contact.