Forum Discussion

Joe_Kornman's avatar
Joe_Kornman
Copper Contributor
Aug 11, 2022

Error when uploading jpg's to files

Hello,

 

I am uploading numerous files to Teams from Dropbox via File Explorer. Many of the files are jpg's. I monitor the upload of the files to find that some jpg files upload just fine while others will not upload, although they are the same file format. I even try to individually select the files that do not upload and drag them over, but Teams will not allow them to upload.

 

I have searched for this issue online and everything I am seeing is concerned about uploading profile pictures on Teams, this is not that situation. I am trying to upload files to the files tab within a channel.

 

Thanks,

 

Joe Kornman

best practices
files
microsoft teams
tips & tricks

1 Reply

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Aug 20, 2022

    Joe_Kornman 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.