Forum Discussion
Error switching groups, I can only connect in a guest group
I checked in admin center and my company is using a free version of Teams, however this should be working?
About the cache, I already try this and the issue still happening.
brunogarcia If you have a license selected for Teams in the admin center, you can try un-checking it hitting save and then reapplying the license.
This has worked for me in the past.
- My company didn't use a paid version of Teams, they are using a free version. So I don't have a license.
However this should work right? using a free or a paid version.- Is it possible your org was using the exploratory version of teams and it’s expired? Anyone else having the issue?
Or, have you used the same account to sign up for a Microsoft account? Try logging in to just office.com from a private web browser and navigating to Teams that way- let us know if you have any luck with that.Ethan SternMy company always used a free version of Teams, so there is no exploratory version here.
I have a colleague that have the same problem, but he can log in our company group but can't log in the guest group (contrary situation of mine, the opposite in fact). But as he doesn't use Teams as much I use, for him it's okay.
About the office.com in a private tab, I attached the screenshot about what it happens.
I don't know what to do anymore, the IT of my company can't help me, I called Microsoft Local Support and they can't help my with Teams only Windows. It is a very stressful situation, but I appretiate you effort to help me.
