Forum Discussion
Richard Kay
Oct 07, 2020Copper Contributor
Embedding Teams into a website
Hi all, does anyone know if it's possible to embed Teams into a website? We have a customer portal (authenticated users) where we want to collaborate with our customers using Teams - but obviously we...
- Oct 07, 2020No, it's not possible. Might I ask what information do you need to have in the webiste?
Richard Kay
Oct 07, 2020Copper Contributor
jcgonzalezmartin thanks for the reply. I've attached an example mockup to show what we'd want. The names are completely fictitious. We just want a message feed between our internal people and our customers - without the customer needing to know they're using teams, or have a teams client.
StevenC365
Oct 07, 2020MVP
There is a rich API for Microsoft Teams, so your website could post messages to users in Teams and capture a response. It would be a pretty large development job on your website to handle the process.
Would your customers really be comfortable to ask a question that is in view of your other customers? We don't really see these sorts of services, because I'm pretty sure it won't really drive usage.