Forum Discussion

Copper Contributor

Sep 11, 2020

Solved

Direct Routing, Multi-Tenant problem

Hi, I'm testing MS Teams Direct Routing service, I want to use multi tenancy option and I have these scenarios: SBCs domains ( domain.com as example, each "sbc" with unique IP address 😞 sbc1...

aacosta20
Sep 22, 2020
Hi fowler_23, LinusCansby , I lost my user account because I had to delete my old tenant, that solved the problem, I'm lucky that was only a test tenant, now everything works fine with the setup steps you both told me.

Hope this helps someone else.

Thank you!

Regards!

aacosta

Copper Contributor

Sep 18, 2020

Hi fowler_23 MS support team don't know what is happening, I created another tenant ( Tenant2 ) and confirmed that this issue is a 100% Microsoft problem because after I deleted al the domains from Tenant1 ( tenant where I have the issues ) , now in the Tenant2 I can add sbc3.domain.com and sbc4.domain.com with CsOnlinePSTNGateway, I can't add sbc1.domain.com and sbc2.domain.com and I think is because those domains are stuck in the Tenant1.

I'm going to delete the Tenant1 and check if that solves the problem.

Regards!

aacosta20

Copper Contributor

Sep 22, 2020

Hi fowler_23, LinusCansby , I lost my user account because I had to delete my old tenant, that solved the problem, I'm lucky that was only a test tenant, now everything works fine with the setup steps you both told me.

Hope this helps someone else.

Thank you!

Regards!