Forum Discussion
Custom Link to a call with a certain Person in Teams
You have a couple of these that you can use. You want to use callto: that will open Teams and Teams will ask if you want to call that person.
callto: to call someone
tel: for phone numbers
im: for chat
Could be that you have to register these urls to Teams.
https://www.lync.se/2018/10/set-tel-url-association-for-teams/
tel:[Number]
Try adding a hyperlink on the number with tel:[Number]. I just tested it on my site and it triggered a response in Teams asking me to call that number
Let me know how you get on
Best, Chris
Thanks for the help! This probably solves my problem already. But I am wondering how this will work if someone has not included a phone number in teams. You can still call those people in teams. What do I list instead of the number then? Does the mail address work in that case?
- Hi JoDee35
They would have to have an assigned number - so that means calling plans and phone system functionality. If you don't have an assigned number then the only calls you can do in Teams is VOIP (video) calls between Teams clients and these don't have numbers.
Unfortunately, a hyperlinked phone number to an email address wouldn't start a call.
Hope that clarifies and answers your question!
Best, ChrisThanks again 🙂
So there is no way to start a VOIP call by just clicking a link? Using Circuit I was able to use 'circuit::' followed by a link to the mail address of the person. (But we do not really want to include circuit there hehe) Is there no equivalent to this in Teams?
The problem using 'tel:' is that if someone did not choose Teams as standard app, they will be asked which app they want to use and Teams was not even listed as an option for me. This is at least what I got when I just tested it. I feel like this probably would cause problems for some visitors.
You have a couple of these that you can use. You want to use callto: that will open Teams and Teams will ask if you want to call that person.
callto: to call someone
tel: for phone numbers
im: for chat
Could be that you have to register these urls to Teams.
https://www.lync.se/2018/10/set-tel-url-association-for-teams/
