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DaviTrindade's avatar
DaviTrindade
Copper Contributor
Nov 09, 2023

conflict between New Teams and Teams Classic

Hey guys,

 

My New Teams is buggy, when I use it I don't receive messages or calls, so when I use Teams Classic I receive messages or calls. In New Teams it shows a message "Not connecting to the internet".

 

Does anyone know how to fix this problem? I've already uninstalled and installed again, deleted the Teams folder to install later, but I always have the same problem, only New Teams doesn't work.

calling
messaging
microsoft teams
Quality & Performance
User Interface

1 Reply

  • Kelly_Edinger's avatar
    Kelly_Edinger
    MCT
    Nov 10, 2023
    Unfortunately, the new Teams is still buggy in several ways. There are tons of posts on here every day on various bugs. You may want to stay on the classic version for a bit longer while it gets ready for prime time.

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