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mblizz's avatar
mblizz
Copper Contributor
Apr 22, 2020
Solved

Completely unable to use any account for video calls on microsoft teams.

Hello,

 

I work as a consultant and logged in once at my old clients (client A) teams environment for a call.

I do not work with client A anymore but whenever I click "open with teams" for a video call, I get prompted to login to CLIENT A's environment, with their logo and all. I tried a million different things and have browsed this forum for a month without any success. My account i stuck in limbo.

So I tried setting up a completely new account that has nothing to do with Client A in any sort of way. Guess what, I'm still being sent to CLIENT A's login screen for teams when I click "open with teams".

 

So I tried reinstalling microsoft teams, to no avail... I'm still getting pushed to login to Client A's login domain. This is not a problem with ANY OTHER microsoft product, ONLY with teams.

 

During this entire thing I've never ever once been asked to even input a password. I simply get called to add my e-mail/login name which ofc gets rejected because I'm not working with Client A again.

 

Please, help me sort this out so I can continue working and not always have to login as an anonymous user with no functionality and ability to gain permissions.

8 Replies

  • mblizz 

     

    If you don't have your own M365 tenant and teams, I don't see what you would log in to though? In that case you ought to be an 'anonymous' guest in meetings. If you had your own environment then your account would be homed there.

    • mblizz's avatar
      mblizz
      Copper Contributor

      StevenC365 also, if I'm a completely new user in Microsoft Teams, why should I be directed into a specific company's login portal? That seems very weird to me. I wouldn't want to be directed into Price Waterhouse Coopers login portal if I'm working for IBM and just started a new account.

    • mblizz's avatar
      mblizz
      Copper Contributor
      So I have my consultancy firms team but also my new clients teams environment.
      I cannot log in to any of them with the teams software.

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