Forum Discussion
mblizz
Apr 22, 2020Copper Contributor
Completely unable to use any account for video calls on microsoft teams.
Hello, I work as a consultant and logged in once at my old clients (client A) teams environment for a call. I do not work with client A anymore but whenever I click "open with teams" for a video...
- Apr 22, 2020Have you removed yourself from the old clients tenant? Also, uninstall, remove all cache and folders left!
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Install again!
Also clear credentials on your machine and web cache
StevenC365
Apr 22, 2020MVP
If you don't have your own M365 tenant and teams, I don't see what you would log in to though? In that case you ought to be an 'anonymous' guest in meetings. If you had your own environment then your account would be homed there.
mblizz
Apr 22, 2020Copper Contributor
So I have my consultancy firms team but also my new clients teams environment.
I cannot log in to any of them with the teams software.
I cannot log in to any of them with the teams software.