Cloud Auto Attendant - Hybrid Resource Accounts

Hi, We wanted to create a Resource Account (RA) in our Skype for Business 2019 environment to use it with Cloud Auto Attendant. We've tried it following the instruction on https://docs.microsoft....

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Paul Lange
Jul 14, 2019
Hi FelixF,

as you noticed there is an error in the documentation. You have to add the ApplicationId for the AA or CQ depending on what you are planning to create.

Auto Attendant: ce933385-9390-45d1-9512-c8d228074e07
Call Queue: 11cd3e2e-fccb-42ad-ad00-878b93575e07

I did a blog post on this just for you :-)

https://paul-lange.net/hybrid-resource-accounts-with-aa-cq/

Regards,

Paul

Paul Lange

Iron Contributor

Jul 14, 2019

Hi FelixF,

as you noticed there is an error in the documentation. You have to add the ApplicationId for the AA or CQ depending on what you are planning to create.

Auto Attendant: ce933385-9390-45d1-9512-c8d228074e07
Call Queue: 11cd3e2e-fccb-42ad-ad00-878b93575e07

I did a blog post on this just for you :-)

https://paul-lange.net/hybrid-resource-accounts-with-aa-cq/

Regards,

Paul