Forum Discussion
BenRooke
Nov 19, 2019Brass Contributor
Client not ringing
Hi All. Got an interesting issue. For two of our users but possible more, the caller is not getting a ring tone when calling their DDI. It rings once (presumably as the pstn is connecting to the T...
DaveChomi
Nov 24, 2019Iron Contributor
Hi Ben,
I am not sure if I got correctly your setup but guessing this is about Direct Routing personally I would focus on setup of early media of the SBC for Teams side of the trunk. In Audiocodes terminology on setup of IP profile for Teams proxy. I do remember I got similar issue but just for internal phones from our PBX connected via SBC to MS Phone System. If you share more insight about the setup might be I can be more helpful.