Forum Discussion
amien5531
May 04, 2021Copper Contributor
Cannot track calls forwarding
Hi, I am currently building a report to track the flow of direct routing calls forwarded between users. I have setup an auto attendant and queue account and made a test call where: User A call t...
- May 17, 2021You should be able to find the additional calls from userB to userC, but they may not be connected to the userA to user B call.
We are working to make it easier to connect all these different calls together in the reporting to better show and handle these complicated calling scenarios.
William Looney
Microsoft
May 17, 2021You should be able to find the additional calls from userB to userC, but they may not be connected to the userA to user B call.
We are working to make it easier to connect all these different calls together in the reporting to better show and handle these complicated calling scenarios.
We are working to make it easier to connect all these different calls together in the reporting to better show and handle these complicated calling scenarios.