Forum Discussion
ElifDgr
Nov 03, 2022Copper Contributor
Cannot Make Call or join meetings
I have Microsoft Office Home and Business 2021 license and I've been using its features including teams since May 2022. However, for the last couple of weeks "Call" and "Video Call" options are inac...
- Nov 14, 2022Sorry to hear that you are experiencing that issue. Can you please share more details about the problem? Microsoft Office Home and Business 2021 does not include Microsoft Teams. Are you using Teams for Live (when signing via Microsoft account to Teams) or are you using Teams for work (when signing via work or school account)? When you sign in to Teams from web (http://teams.microsoft.com/), does the problem continue to happen or does it appear only in desktop version of Teams?
Jan_Steberl
Nov 14, 2022Former Employee
Sorry to hear that you are experiencing that issue. Can you please share more details about the problem? Microsoft Office Home and Business 2021 does not include Microsoft Teams. Are you using Teams for Live (when signing via Microsoft account to Teams) or are you using Teams for work (when signing via work or school account)? When you sign in to Teams from web (http://teams.microsoft.com/), does the problem continue to happen or does it appear only in desktop version of Teams?