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NewBlockGuy's avatar
NewBlockGuy
Copper Contributor
Apr 25, 2023

'Call Me' rings in Teams meeting

Hello, 

Some basic testing at my work, we have AT&T Office@Hand and we are in the process of migrating to MS Teams. One issue we have noticed, the 'Call me' feature rings the AT@T desk phone in the meeting call. 

 

I.e other users will hear the DeskPhone ring until the user who used the 'call me feature ' picks up.

 

We tested with our work provided cell phones, but we do not hear the cell phone ring.

 

Has anyone else had a similar issue? 

Thank you 

calling
meetings
microsoft teams
Quality & Performance

1 Reply

  • RealTime_M365's avatar
    RealTime_M365
    MVP
    May 09, 2023
    Hello,

    CallMe will ring the PSTN Number specified in the CallMe Option. If you are specifying the AT&T Office@Hand number there it will be ringing there. It seems like your Teams Application is by default having the AT&T Office@Hand number and users are clicking on the option to CallMe.

    With Regards,
    Satish U