Forum Discussion
BenRooke
Nov 19, 2019Brass Contributor
call delay issues
All. Are there still issues surrounding delays within phone system. In particular we are seeing issues where users are putting calls on hold and when clicking the 'resume' button there is no immedi...
- Nov 22, 2019
Hi BenRooke ,
I am not a microsoft guy, I do not have information about the plans to fix this but I wrote article about this behavior which tries to explain reasons why. It is problem coming from current design of the onhold function and the luxury of having the ICE protocol handling the media negotiation.
Bernie_DiPasquale
May 20, 2021Copper Contributor
BenRooke We are having the same issue calling into a Teams Auto Attendant. We are also direct routing using audiocodes. Did you find a solution?
DaveChomi
Jun 15, 2021Iron Contributor
Where exactly in the flow do you have problem with delayed audio?