Forum Discussion
Call Center functions for MS Teams
Hello Is anynone using a Call Center third party application in a Teams Only environment? I know Landiscomputer but it seems quiet expensive and is not supported for Teams Only. Or any ideas ...
Fabio_Kap The APIs really aren't far away now, so I would suggest speaking to companies who provide Skype contact center solutions to hear what their plans are. Here's the official list https://docs.microsoft.com/en-us/skypeforbusiness/certification/isv-overview
Personally I've used Anywhere365, which is very flexible, and I would also highlight Landiscomputer.com as a very capable company. I hear a lot about Enghouse, but haven't used it personally.