Forum Discussion
Background white static noise even with microphones muted
- Apr 19, 2020
AkroMenToSI'm not sure what this could be since it does work with other services on your PC, but I know that Teams does use some cloud based audio algorithms to help audio with all participants which is why they stress certified devices. This is why they have the link to the certified audio devices here.
You might be having something with your DAC that is battling what is happening in the cloud. Partners go through a lot of testing for their solutions to be certified because there are some things that need to happen to make sure everyone has a quality experience on the calls and all audio devices need to adhere to the testing put forth by Microsoft. Maybe try a certified device on your PC just as a test to see if the issue goes away just as a test.
AkroMenToSIn my case, Teams usually starts off fine. At some point during a meeting, I believe when others have turned on and then turned off their mics, the white noise starts. I teach and give my students time to work. When they are working and everyone is muted, all I hear is the white noise. I have a DAC that works wonderfully everywhere else, so I know it's a Teams issue.