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mmillar's avatar
mmillar
Copper Contributor
Jan 11, 2023
Solved

Adding a comfort message to a call queue

Hi All,   I have a client who has a need for a comfort message when callers wait in the queue for a specified time. For example, the call enters the queue and waits for 20 seconds, then hears a mes...
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  • BJW's avatar
    BJW
    Jan 11, 2023
    Incorporate the verbal message into the call queue hold music?
BJW's avatar
BJW
Brass Contributor
Jan 11, 2023
Incorporate the verbal message into the call queue hold music?
mmillar's avatar
mmillar
Copper Contributor
Jan 11, 2023
I hadn't even thought of that. Time to get editing!

Thanks BJW

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