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Roman Nowak's avatar
Roman Nowak
Brass Contributor
Aug 14, 2019

A teams enabled resource account.

We want to adopt Teams more deeply into our meeting environment but are hampered by the types of account available for in room meeting PCs. Ideally, we would like to have a resource account that is T...
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Roman Nowak's avatar
Roman Nowak
Brass Contributor
Aug 14, 2019
Hey Linus, thanks for the reply. Should have been clearer. The event is surfaced in teams but the content of the invite is not, so say there was a zoom invite, that was not visible. With a full O365 account all was fine, but not a room so not visible in room finder. Does this help?? Thanks again. R
LinusCansby's avatar
LinusCansby
MVP
Aug 14, 2019

Roman Nowak So it is a room mailbox? And you check in the Windows client and then you can see the meeting but not the body?

 

I tested and signed in with an user account with an room mailbox in Teams and had no problem see the body in the Meetings app in Teams.

 

If you sign in to the Teams web app is there any difference?

  • Roman Nowak's avatar
    Roman Nowak
    Brass Contributor
    Aug 14, 2019

    Hi LinusCansby. Thanks again for the reply. So you logged into Teams with a resources (room) account and got access to a calendar? From our experimentation....

     

    Resource account cannot log into Teams

    Teams only account has no email or calendar

     

    We needed and account that replies like a room (simple enough), appears in room finder (so a resource account), that can log into Teams and display associated calendar items and invite content. 

     

    Hence we had to upgrade a resource account with, I think, an E3 license. 

     

    Maybe the right question is how do we create an account with the properties as outlined above. 

     

    This could be us, you never know. Guess we could just use Outlook instead and that still has a Teams join button. We continue testing and playing, but your thoughts and suggestions are greatly valued. 

     

    Thanks again

     

    R

    • LinusCansby's avatar
      LinusCansby
      MVP
      Aug 14, 2019

      Roman Nowak You can have a room mailbox and add a license for Teams to that account. You could assign a E1 to enable Teams access, but it still can be a room mailbox, then you will be able to sign in into Teams.

       

      If you have an room mailbox without and Exchange license applied you are not allowed to sign in with outlook directly to that mailbox. But if you assign a E3 or E1 you are allowed.

       

      So create a room mailbox assign a license to enable Teams and it should work for you. 

       

      If you were running a Microsoft Teams Room device you could use the Conference Room license, but I'm not sure if that is okay using that license when you are running a regular PC as a room device.

      • Roman Nowak's avatar
        Roman Nowak
        Brass Contributor
        Aug 14, 2019

        Hey LinusCansby. This makes sense and was the strategy we tried, but maybe we got the order wrong or something. Anything is possible. I'll follow your suggested steps and will revert back as to the success or otherwise. 

         

        Thanks again!!

         

        R

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