Forum Discussion
csmithscf
Oct 20, 2021Steel Contributor
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
Manfred_Mauler
Jan 15, 2024Copper Contributor
I can agree with the fact, that the microphone is always muted, when the call is initiated by the click-to-dial App (I'm using Teams Wizard v.0.6.3.39728 and the new Teams App v23335.219.2592.8659).
jodmyster
Jan 16, 2024Copper Contributor
Manfred_MaulerYep agreed, I'm running new teams and have a Jabra engage 65. If I click a link from a website to dial a number the call starts muted. Tried again just copying the number into the teams app and dialing from there and it didn't start muted.