Forum Discussion
csmithscf
Oct 20, 2021Iron Contributor
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
LeahBeth
Dec 07, 2023Copper Contributor
I just started experiencing this on my teams. Using a Jabra Pro 930.
Also, recently switched to the "New" Teams. Gonna switch back and see if that fixes my issue.
Also, recently switched to the "New" Teams. Gonna switch back and see if that fixes my issue.
LeahBeth
Dec 09, 2023Copper Contributor
Switching back to old Teams has seemed to "fixed" my issue.
- DJTentmanDec 11, 2023Brass ContributorThat has solved it for me. I've set our whole company to stay on the old Teams until this issue is fixed.
- ralley88Jan 09, 2024Copper Contributor
I'm thinking about re-imaging my computer because of this, happens every time to certain numbers and I work phone support. Went back to old Teams but then New teams forced itself back onto my work system.
Would be great if they fixed this instead of just adding some more filters.
- LeahBethJan 09, 2024Copper ContributorI also got pushed to the new Teams. But once it pushed me, I still had the old Teams installed and went back to it. Hasn't prompted me since.