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csmithscf's avatar
csmithscf
Iron Contributor
Oct 20, 2021

1:1 calls, user is muted as soon as PSTN ringing starts

This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
calling
microsoft teams
mute
Phone
Settings
DJTentman's avatar
DJTentman
Brass Contributor
Nov 28, 2023

LucyE6117 I have the same issue with a USB mic.

DJTentman's avatar
DJTentman
Brass Contributor
Nov 28, 2023
One interesting note, turning Bluetooth off seems to solve the issue (limited testing). I can even turn it back on without a problem.
  • DJTentman's avatar
    DJTentman
    Brass Contributor
    Dec 06, 2023
    Turning off bluetooth doesn't fix the issue for long.
    • Midel03's avatar
      Midel03
      Copper Contributor
      Dec 06, 2023

      DJTentman 

      So we are in the hands of MS?

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