Forum Discussion
csmithscf
Oct 20, 2021Iron Contributor
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
LucyE6117
Aug 24, 2022Copper Contributor
Has anyone had this problem using a USB headset?
jbehring
Dec 15, 2022Copper Contributor
Yes, CORSAIR HS45. Plug type is like this.. Corsair headset with a TRRS plug that is plugged into a Corsair TRRS to USB adapter then plugged into a USB 2.0 port on the back of the computer. And I have tried multiple USB ports (Both USB 2.0 and 3.0) to rule out a USB problem.