Forum Discussion
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
Has anyone had this problem using a USB headset?
Yes, CORSAIR HS45. Plug type is like this.. Corsair headset with a TRRS plug that is plugged into a Corsair TRRS to USB adapter then plugged into a USB 2.0 port on the back of the computer. And I have tried multiple USB ports (Both USB 2.0 and 3.0) to rule out a USB problem.
I'm using the Jabra Evolve 75. We just switched using from Skype to Teams for calling last month.
I get an auto "muted" every time the call starts to ring, then an auto "unmuted" as soon as the person I'm dialing picks up. So while it's technically not interfering with my call, I would still like to know why it's doing this. Still seems very buggy to me.
For what it's worth, I am having this issue using the official Microsoft Modern Headset. Mic is being muted the moment a Teams phone call starts, I have to flip the mic up then back down. Very annoying. Sometimes I cannot do it in time and the vendor hangs up.
