Forum Discussion

csmithscf's avatar
csmithscf
Iron Contributor
Oct 20, 2021

1:1 calls, user is muted as soon as PSTN ringing starts

This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
Calling
microsoft teams
mute
Phone
Settings
HendersonD's avatar
HendersonD
Copper Contributor
Jun 23, 2022
I created a support ticket with Microsoft and they made a post on the feedback portal. Upvote it if you are having issues so they get more priority.

https://feedbackportal.microsoft.com/feedback/idea/7eddb405-7ff2-ec11-a81b-000d3a00c008
  • vtohio's avatar
    vtohio
    Copper Contributor
    Jun 23, 2022

    HendersonD I have up voted it also.  I will also open a ticket w/ MS.

    • JK112002's avatar
      JK112002
      Copper Contributor
      Aug 24, 2022

      vtohio Did you get any response from Microsoft?

      • vtohio's avatar
        vtohio
        Copper Contributor
        Aug 24, 2022

        JK112002  I did not receive any assistance from MS

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