Forum Discussion
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
csmithscf I've been running Windows 11 for months and never had a this issue until recently. It's so annoying because I keep forgetting to un-mute myself. My headset is a Bose QC35 which I've been using for years without an issues. I've tried traditional plug in Apple AirPods, issue still happens. I've also tried the Microsoft Modern Wireless Headset that is MS Teams approved and it still mutes the call. I've gone through all the settings and can't find anything. Has anyone found a solution for this yet?
Thanks,
-Rich