Forum Discussion
csmithscf
Oct 20, 2021Iron Contributor
1:1 calls, user is muted as soon as PSTN ringing starts
This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
MarcoIdini
May 23, 2022Copper Contributor
csmithscf if that helps: it is true that it goes on mute when it's a phone call, but only when there is no switchboard in the between(direct call), otherwise calling thru switchboard with options to choose etc before to be connected it works fine (my experience so far).