Forum Discussion

Iron Contributor

Oct 20, 2021

1:1 calls, user is muted as soon as PSTN ringing starts

This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...

Copper Contributor

May 17, 2022

csmithscf

Same issue with Logitech H800 Bluetooth wireless headset. Only happens when using the bluetooth option. These headsets also come with a USB nano receiver and the issue does not happen when I connect via the nano receiver.

It is something to do with the bluetooth connection.