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csmithscf's avatar
csmithscf
Iron Contributor
Oct 20, 2021

1:1 calls, user is muted as soon as PSTN ringing starts

This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
calling
microsoft teams
mute
Phone
Settings
vtohio's avatar
vtohio
Copper Contributor
Apr 15, 2022

davetaylor_nuago  I am seeing the same issue.  It started months ago but I have just had time to research the issue.  It looks like this still have not corrected the issue 6 months after they introduced the issue.

Sitekit_RobB's avatar
Sitekit_RobB
Copper Contributor
Apr 26, 2022

vtohio I'm getting the exact same problem, Sony WH-1000XM4's.


Really wish MS would suss this out and release a fix!

  • amanda84's avatar
    amanda84
    Copper Contributor
    May 13, 2022

    I am facing same problem as the OP, seems a solution hasn't been found?

     

    This is a new issue, but it happens every time I make a call

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