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csmithscf's avatar
csmithscf
Iron Contributor
Oct 20, 2021

1:1 calls, user is muted as soon as PSTN ringing starts

This only occurs on certain headsets, and started for our users after yesterday's Windows patch went out (10/19/2021). We're on Windows 10. User has Bose headphones; haven't confirmed if they are cer...
calling
microsoft teams
mute
Phone
Settings
StevenC365's avatar
StevenC365
MVP
Oct 25, 2021

csmithscf which Bose Headset? Only the 700 UC is Teams certified when using it's dongle, your description sounds like the sort of thing that certification ensures works properly.

  • d3souza's avatar
    d3souza
    Copper Contributor
    Nov 07, 2021

    csmithscf

    I'm running win 11 and I have the same problem with VOYAGER LEGEND Bluetooth headset....however I connected my headset to my collogues win10 machine and it works fine.

    I also tested my collogues headset ( Voyager 5200 )on my win11 machine and same issue occurs.

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