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tobi4080's avatar
tobi4080
Copper Contributor
Jan 04, 2024

Microsoft Forms notifications with shared form

Hello dear community,   I have the following problem: I have created a feedback form with MS Forms. This should automatically insert its results into an Excel table available online. So far so goo...
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LeonPavesic's avatar
LeonPavesic
Silver Contributor
Jan 04, 2024

Hi tobi4080,

Here are some potential solutions:

  1. Verify Notification Settings:
    Ensure that the "Get email notification of each response" option is activated in the form settings.

  2. Review Group Settings:
    If the form is associated with a group, check and adjust the group settings. Sign in to Forms, navigate to "My groups," and select the relevant group for email notifications.

  3. Admin Settings Check:
    If you're an admin, examine the Office 365 admin settings under Org Settings > Services. Click on Microsoft Forms and make sure all settings are set to "ON".



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Kindest regards,


Leon Pavesic
(LinkedIn)

  • tobi4080's avatar
    tobi4080
    Copper Contributor
    Jan 08, 2024

    Hi LeonPavesic 

     

    Thank you for your reply. I have checked all the steps you described. However, I have still not been able to solve my problem. Do you have any other ideas?

    • LeonPavesic's avatar
      LeonPavesic
      Silver Contributor
      Jan 08, 2024

      Hi tobi4080,

      thanks for the update regarding your issue.

      Here are some additional steps you can take to address the issue:

      1. Verify Email Addresses:
        Ensure that the email addresses linked to Microsoft accounts are accurate and capable of receiving notifications.

      2. Review Group Settings:
        If the form is associated with a group and you're not the creator, it might not be visible in your group list. In such cases, contact the group creator or an admin to adjust settings.

      3. Form Settings Check:
        Open Microsoft Forms, click the ellipsis on the right, go to Settings, and select "Get email notifications of each response".

      4. Admin Configuration:
        For admins, sign in to the Microsoft 365 admin center, navigate to Groups > Active groups, select the group, and go to the Settings tab. Enable "Allow external senders to email this group" and "Send copies of group conversations and events to group members".


      Please click Mark as Best Response & Like if my post helped you to solve your issue.
      This will help others to find the correct solution easily. It also closes the item.


      If the post was useful in other ways, please consider giving it Like.


      Kindest regards,


      Leon Pavesic
      (LinkedIn)

      • tobi4080's avatar
        tobi4080
        Copper Contributor
        Jan 10, 2024

        Hi LeonPavesic 

         

        Thank you for your new answer. Unfortunately, these steps did not solve my problem either. I would of course be delighted if you had any other ideas.

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