Forum Discussion
Very grey/dark video quality on my screen when making a video call (Teams for iOS)
xxhelenxx I’ve done that already
rm -r ~/Library/Application\ Support/Microsoft/Teams
rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
rm -rf ~/Library/Containers/com.microsoft.teams2
and deleted Teams manually and redownloaded it form Microsoft.
No change, still a „greyish picture overlay“ for myself and every other participant in teams and a „dark picture overlay“ if I enable dark mode on macOS.
The participants tell me I’m looking like I always do. So it has to be something client related, because only I can see the problem.
in every other program my webcam looks firm without „overlay / opacity“
QuestionAsker When you typed in rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams and pressed enter and then followed it with
rm -rf ~/Library/Containers/com.microsoft.teams2 and pressed enter in Terminal and then reopened teams (without deleting it), had it signed you out?
I didn't need to actually delete and re-install teams after doing the above. I clicked on the application after and saw I was now signed out. I signed back in, made a call and the issue has resolved itself.