Forum Discussion
Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!
Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!
- Hi,
Is the form set to share with anyone (including people outside your organisation)? AFAIK, it greys out in that scenario. Only when the form is set to use internally (with people inside your organisation) it is usable. Can you confirm? This should be in the form settings!
Let me know how you get on. Hope this answers your question!
Best, Chris
- Hi,
Is the form set to share with anyone (including people outside your organisation)? AFAIK, it greys out in that scenario. Only when the form is set to use internally (with people inside your organisation) it is usable. Can you confirm? This should be in the form settings!
Let me know how you get on. Hope this answers your question!
Best, ChrisChrisHoardMVP is correct.
I'm not sure when MS is planning to allow users to set up this function for those outside the organization. It's pretty frustrating.
Hi Chris, I am facing the same issue. My Form is set to only persons within my Organization can answer.
Yesterday it worked for testing. Then I switched it off. Today I got the ok to activate it. But now it is greyed out.
Best Regards Heiner- Hi Heiner2407
Did you get it working? In this scenario I would probably go with a new form
Best, Chris
- what if I want people to upload files that are outside of my organisation?
Hi all,
I tested a method that is working for me.
The steps are as below,
1. Click the More form settings "3 dots" button at the top right corner, then click Duplicate
2. "Share as a template' panel is opened, click on "Get a link to duplicate", then click Copy
3. Send this copied link to another workmate
4. The other workmate click on that link, then click on the "Duplicate it" button at the top of the page opened
5. The workmate repeats step 1-3, and copied his link to send it back to me.
6. I opened the link sent by my workmate, then click "Duplicate it" button
7. now on this copy copy form, the upload file button is not greyed out
- DingkunXie
Microsoft
Does the 'file upload' question become greyed out when you select the option 'Only people in my organization can respond'? There should be no workaround to enable this question for 'Anyone can respond'.
