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AngLipp's avatar
AngLipp
Copper Contributor
Feb 11, 2020
Solved

Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!

Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!
  • ChrisHoardMVP's avatar
    Feb 12, 2020
    Hi,

    Is the form set to share with anyone (including people outside your organisation)? AFAIK, it greys out in that scenario. Only when the form is set to use internally (with people inside your organisation) it is usable. Can you confirm? This should be in the form settings!

    Let me know how you get on. Hope this answers your question!

    Best, Chris

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