Forum Discussion
Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!
- Hi,
Is the form set to share with anyone (including people outside your organisation)? AFAIK, it greys out in that scenario. Only when the form is set to use internally (with people inside your organisation) it is usable. Can you confirm? This should be in the form settings!
Let me know how you get on. Hope this answers your question!
Best, Chris
Hi Chris, I am facing the same issue. My Form is set to only persons within my Organization can answer.
Yesterday it worked for testing. Then I switched it off. Today I got the ok to activate it. But now it is greyed out.
Best Regards Heiner
Did you get it working? In this scenario I would probably go with a new form
Best, Chris
Hi Chris,
I found the cause. The form on live system was created by a colleague. He can add the upload file option. The form is share with me. I can change all other question except add the upload function. When I tested it in the test environment, I did it with a form which was created by my own. There it worked it fine. I did not recognize it when I wanted to add it to the live system. May be, this works as designed. But it is not what I wanted.
My colleague is back to the university and not available now. The form he created is used in the whole company. So, I have two choices. I ask him to add the upload function or I will create a new form and to send it out to all users. Both not a good solution.
From my point of view, Microsoft should make it possible, that users who the form is shared with, change all questions included the upload. Forms also should have the option to store the uploaded files to a share Point, not only the one drive of the user who created the form.
Best Regard Heiner
- Hi Heiner2407
I have raised a uservoice for you here
https://microsoftforms.uservoice.com/forums/386451-welcome-to-microsoft-forms-suggestion-box/suggestions/40275757-allow-others-who-you-share-the-form-with-to-enable
Best, Chris- This userVoice instance is no longer available.
pretty annoying as I had the same expectation that a form shared with me Should treat me as an owner, I believe Microsoft need to do lots of work on MS form product to improve functionality.
